Legal

Política de privacidad

Last updated: 10 October 2026

At Canary Clicks, we respect your privacy and believe you should know what happens to the information you share with us.

This Privacy Policy explains what personal information we collect, why we use it, how we protect it and what rights you have.

1. Who is responsible for your information?

The person responsible for processing your personal information (the Data Controller) is:

Trading name: Clics canarios
Data Controller: Gavin Harris
Business address: Corralejo, La Oliva, Las Palmas, Spain
Correo electrónico: hello@canaryclicks.com

Clics canarios operates as a self-employed business in Spain and processes personal information in accordance with the EU General Data Protection Regulation (GDPR), Spain’s Organic Law 3/2018 (LOPDGDD) and other applicable legislation.

2. What information do we collect?

Depending on how you interact with us, we may collect:

Information you provide

  • Your name and business name.
  • Your email address and telephone number.
  • Information included in contact forms, emails or other enquiries.
  • Information you provide when requesting a quotation or discussing a project.
  • Details needed to deliver services, manage customer relationships and issue invoices.

Information collected through the website

  • Technical information such as IP address, browser type and device information.
  • Information recorded in server and security logs.
  • Cookie preferences and, where you have consented, information collected through analytics or advertising technologies.

We only request information that is reasonably necessary for the relevant purpose.

3. Why do we use your information?

We use personal information for the following purposes.

Responding to enquiries

To answer your questions, provide information about our services and prepare quotations.

Legal basis: Taking steps at your request before entering into a contract, or our legitimate interests in responding to business enquiries, as applicable.

Providing our services

To manage customer relationships, communicate about projects and deliver agreed website, hosting, maintenance and marketing services.

Legal basis: Performance of a contract, or legitimate interests where the relevant individual acts on behalf of a business customer.

Managing accounts and business records

To issue invoices, maintain financial records and comply with applicable tax and accounting obligations.

Legal basis: Compliance with legal obligations.

Website operation and security

To maintain website functionality, identify technical problems, prevent misuse and protect the security of our systems.

Legal basis: Our legitimate interests in providing a secure and reliable website, and legal obligations where applicable.

Analytics and advertising

Where applicable and subject to your consent, to understand how visitors use our website and measure the effectiveness of our marketing.

Legal basis: Consent.

Marketing communications

To send news, advice or promotional information where you have given the necessary consent or where another lawful basis and applicable electronic marketing rules permit this.

You can unsubscribe from marketing communications at any time.

We do not automatically add people to a marketing mailing list simply because they submit an enquiry.

4. Who receives your information?

We may share personal information with trusted service providers where necessary to operate our business, including:

  • Website hosting and technical infrastructure providers.
  • Email and business communication providers.
  • Website form and security service providers.
  • Customer relationship, project management and administrative systems.
  • Accounting and professional advisers.
  • Website analytics or advertising providers, where enabled and permitted.

These organisations only receive information relevant to their role.

Where a provider processes information on our behalf, we put appropriate data processing arrangements in place as required by law.

We do not sell personal information.

5. International transfers

Some service providers may process or access personal information outside the European Economic Area.

Where this happens, we will ensure that an appropriate legal mechanism applies, such as an adequacy decision, approved Standard Contractual Clauses or another lawful safeguard.

6. How long do we keep information?

We keep personal information only for as long as reasonably necessary for the purposes described in this policy.

In particular:

  • Enquiry information is retained while we respond and follow up, and for a limited period afterwards where reasonably necessary.
  • Customer and project information is retained for the duration of our working relationship and any applicable legal or contractual retention period.
  • Accounting and tax records are retained for the periods required by applicable law.
  • Technical and security logs are retained according to operational and security requirements.
  • Marketing information is retained until you withdraw consent, object or the information is no longer required.

Where information is no longer needed, we delete it or securely anonymise it, unless retention is required by law.

7. How do we protect information?

We use appropriate technical and organisational measures designed to protect information against unauthorised access, loss, misuse or disclosure.

These measures include access controls, system updates and appropriate security procedures.

No internet-based service can guarantee absolute security, but we take reasonable steps to safeguard the information entrusted to us.

8. Your data protection rights

Under applicable data protection law, you may have the right to:

  • Access personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of information where applicable.
  • Ask us to restrict certain processing.
  • Object to processing based on legitimate interests.
  • Request transfer of eligible information to another provider.
  • Withdraw consent at any time where processing is based on consent.

To exercise your rights, email hello@canaryclicks.com.

We may request reasonable information to verify your identity before responding.

You may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.

9. Cookies

Our website may use cookies and similar technologies to provide essential functionality and, where consent is given, measure website performance or support advertising activities.

You can find further information in our Cookie Policy and manage optional cookies using the Cookie Settings control.

10. Third-party websites

Our website may link to external websites.

Their privacy practices are independent of Canary Clicks, and we recommend reviewing their policies before providing personal information.

11. Children’s information

Our services are intended for businesses and adults.

We do not knowingly seek to collect personal information directly from children through this website.

If you believe information has been submitted by a child without an appropriate legal basis, please contact us.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.

The most recent version will be published on this page, together with its updated date.

13. Contact

For any questions about privacy or personal information, please contact:

Clics canarios

hello@canaryclicks.com